About the job
Hi, we are looking for a Call Centre Agent to join our team!
Requirements:
- Excellent communication skills and client service skills
- Provide customers with product and service information
- Minimum 2 years experience in Retail (Luxury is plus) and / or call center business as an agent, answering incoming calls from customers and managing requests over the phone
- Updates job knowledge by studying new product descriptions; participating in educational opportunities
- Establishes policies by entering client information; confirming pricing.
- Language-Arabic/English
Skills
- Verbal Communication, Phone Skills, Good Listening Skills, Data Entry Skills, People Skills, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
MRM is a main showcasing organization. Through a solid establishment in methodology, information science, innovation and imagination, MRM changes organizations by assisting brands with developing important associations with individuals. The organization was named a "Best Workplaces for Innovators" by Fast Company, B2B Agency of the Year from the Association of National Advertisers (ANA), a four-years-and-considering run Gartner "Pioneer" in Global Marketing Agencies Magic Quadrant from 2017-2020, Ad Age's 2018 B-to-B Agency of the Year, the Top Large Agency of the Year from Digital Analytics Association's (DAA) Quanties Award, and, unexpectedly, WARC's worldwide Effective 100 positioning set five MRM offices in its main 40 successful advanced offices posting for 2020. MRM is important for the Interpublic Group (NYSE: IPG) and a top organization in the McCann Worldgroup organization, with 35 or more workplaces across North America, Latin America, Europe, the Middle East and Asia Pacific.
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